September 2009

KCheung's picture

When thinking about Asia, it conjures many images and ideas for different people. It may be exotic with sunshine and beaches, and yet it may be lost treasure, requiring someone like the famed Indiana Jones to unlock its hidden treasures.

For HID Global’s Fargo brand of products, it represents 10 years of success and tremendous growth within Asia Pacific.

With HID’s Fargo brand of decentralized card printing systems that are well-known and regarded within the identification industry, our systems bring to mind of innovation, stability and loyalty. As our business partners grow with us, we have worked this virgin territory and have grown the business together. People still remember the first card printer we brought to the region and believe it or not, it still functions well. When we introduced our fourth generation of retransfer printer, the HDP5000, in 2007, people were bewildered by the style of technology we were bringing forward. Only a few short years later, the compact state-of-the-art Hi-Fi HDP5000 system still produces unbelievable printing quality. Even in Japan, where communication seems difficult because of language issues, the thrilling response could not be stifled when presenting the over-the-edge color printed card to them. “Ki Ne i” is what they exclaimed, meaning awesomely beautiful. In fact, most people thought it was pre-printed.

Believe it or not, Fargo started to establish its distribution and partner network in APAC only 10 years ago. Since then, we have set the standard for card personalization printing in the region. Currently, approximately 80 percent of airports in China are using our printers, and HID’s Fargo brand is always the top choice of ministries responsible for managing identification security. Even the powerful Democratic Party of Japan is printing their member cards using our Persona model instead of the local brand. Additionally, the Miss Universe 2008 organizer relied upon our HDP5000 to print fancy card-based tickets, which also doubled as souvenirs.

Within Asia’s financial industry, which is usually dominated by the thought of centralized issuance, HID’s Fargo brand products have provided new stimulus with the concept of instant issuance and on-demand issuance.

Our HDPii is utilized by different banks in Malaysia and Korea to issue MasterCard credit cards, generating unprecedented market response and application of the unique picture card, so it is called in the industry here. The revolution has also provided a boost to the to gift card business in the region. Instead of issuing a standard paper gift certificates that are seen as impersonal, Homeplus, the joint venture of Samsung and Tesco, has chosen the HDP5000 to adopt online, on demand gift card applications in order to stay closer to their customers

More and more stories, as well as applications of these technologies are on the horizon. Technology never stops and neither does our imagination when it comes to pushing the market ahead with novel identification solutions.

by

Built with wisdom, dedication, blood, sweat and tears, the majestic Great Wall of China, one of the ancient wonders of the world, was constructed beginning in the Seventh Century B.C.

It has been estimated that somewhere in the range of two to three million Chinese died as part of the centuries-long project of building the wall. It was a diversification, and yet is a reunion. It is one of the greatest man-made constructions in the human history and represents the soul of the Chinese, indomitable spirit and the amazing team work it took to make it happen.

China, stepping forward from the oldest continuous culture in ancient history, to the greatest rising power today, has made great achievements in the fields of economic and social development. China has witnessed tremendous changes, and amongst the countries in the world. China now ranks the third in GDP, only after the United States and the European Union. This is driven by the 1.3 billion people who make it happen. Same as the spirit exhibited by HID Global China, we call this spirit because this is not limited to HID team itself, it is the extended team work together with the distributors, NAS and OEM partners, working together as one team to meet the “Customer First” goal, which has no boundaries.

Remembering our first discussion with Bank of China in Beijing on the iCLASS upgrade project, we asked how HID could support throughout 31 cities and more than 400 branches around China. The straight and solid answer is “team work”. Having more than 15 years professional experience in access control and security industry, HID is continuously providing the highest level of technology products coupled with the industry's first life time warranty.

Hong Kong, being the APAC team's headquarters, supports the local Chinese team for customer services, technical support, as well as operation logistics. Not only with internal support, we also got NAS partners and OEM partners to provide all kinds of support to make the project a success. Additionally, the local HID certified distributors and installers provide services to every single corner of China 24 x 7.

This is the trust between all parties and team work. This is the power of HID brand, and the belief that "the sum is equal to all of its parts."

Together, we look to the Great Wall as a representation of what can be done when all parties pull together and use team work to drive success and put the "Customer First."

DGiannetti's picture

All in a day's work for security professionals that are responsible for ensuring large scale entertainment venues are safe for spectators, entertainers and staff.

The mix of 90,000 emotionally charged sporting fans, many of which have combined consuming alcohol with spurring on their team, is enough to keep the most experienced security manager awake at night. Now add to that the local 'serial pest' and you have the perfect storm for an incident packed sporting event.

Every long suffering Australian soccer fan has etched in their memories, the disastrous world cup qualifier played against Iran in 1997. A packed Melbourne Cricket Ground (MCG) hosted Australia's final qualifier. At that point, Australia was 2-0 ahead with 25 minutes to go, and well on their way to qualification after 23 years. Seemingly out of nowhere, a 'serial pest' infamously known for disrupting high profile funerals and leading sporting events in Australia, ran onto the pitch and tore down part of the goal net at the Iran scoring end.

All in a day's work for security professionals that are responsible for ensuring large scale entertainment venues are safe for spectators, entertainers and staff. The mix of 90,000 emotionally charged sporting fans, many of which have combined consuming alcohol with spurring on their team, is enough to keep the most experienced security manager awake at night. Now add to that the local 'serial pest' and you have the perfect storm for an incident packed sporting event.

Every long suffering Australian soccer fan has etched in their memories, the disastrous world cup qualifier played against Iran in 1997. A packed Melbourne Cricket Ground (MCG) hosted Australia's final qualifier. At that point, Australia was 2-0 ahead with 25 minutes to go, and well on their way to qualification after 23 years. Seemingly out of nowhere, a 'serial pest' infamously known for disrupting high profile funerals and leading sporting events in Australia, ran onto the pitch and tore down part of the goal net at the Iran scoring end. This resulted in the suspension of play, which many believe caused the shift in momentum that allowed Iran to level the match in the space of four minutes at 2-2, and qualify for the 1998 Football World Cup.

A lot has changed since that ill-fated night, with many Australian entertainment venues including the MCG, adopting all encompassing security management overhauls that help to combat the many security concerns that can arise at these major events. Security managers at these venues site many requirements from their security systems, but the key factor in selection is the flexibility of their systems to prevent and then appropriately manage incidents. HID's VertX hardware has recently been selected and successfully installed at the MCG.

The HID VertX system was selected as a result of its open architecture, interoperability with the MCG's existing systems and the ability to continue operating with or without the selected host, in this case Genetec's Synergis software. While HID's VertX hardware is only a part of the overall security solution for the MCG, it has a pivotal role to play in managing access control especially when the capacity 100,000 spectators and staff are in attendance.

For the long suffering Australian soccer fans, Australia has since qualified for the 2006 and 2010 world cup finals and no 'serial pests' have resurfaced.

CSandness's picture

Given the global economic uncertainty of 2009, much attention has been focused on the topic of building customer loyalty. Without a doubt, the benefit of loyal customers is magnified during these times when companies are experiencing order delays, cancellations and reductions.

The important point to remember is that customer loyalty does not result from an isolated program or promotion. Instead, customer loyalty results from a company’s intentional strategic initiative to deliver value to its customers.

At HID Global, our corporate decisions must positively answer the question - “Will this decision result in value for the customer?” Specifically, HID Global seeks to provide value to its customers in terms of quality, convenience, cost of ownership and security.

For companies today, it is important to offer products that are extremely reliable, easy-to-use and that can be easily integrated into solutions offered by channel partners. Additionally, companies need to be easy to do business with, be armed with knowledgeable sales and service team members, as well as efficiently deliver innovative products when customers demand them.

Here at HID Global, our products meet these requirements, providing a cost of ownership benefit to customers. As we deliver innovative solutions for the marketplace, our customers benefit from the investments they have previously made in HID technologies. For example, our newest product, HID on the Desktop™, leverages the HID technology card that the customer is already using for physical access control, by extending the use of the card to address logical access control needs. Similarly, customers personalizing their cards with HID Global’s well-known Fargo High Definition Printing™ (HDP) card printers can easily upgrade their machines in the field to include the optional dual-sided printing and card encoding modules.

All products offered by HID Global result in added security for the end-user. From high security cards, to readers, to desktop card personalization systems, HID Global has become a trusted supplier to the security industry and has become recognized as the global leader for the delivery of secure identity solutions

Moving forward, we will continue to offer exciting and innovative new solutions that bring enhanced value to our customers.

KChapman's picture

Type the words “fake ID” into your favourite search engine and you bring up over 17 million sites. Scary! Even scarier, just a click of the mouse lets you download detailed instructions on how to fake almost any type of ID card and where to buy all the paraphernalia you need to do it.

And if you can access this information, so can fraudsters, terrorists and disgruntled ex-employees. From there, just a couple more clicks and as little as £200/$250(U.S.) lets them reproduce a high-quality, fake PVC ID card for your company.

With full-colour plastic card printers freely available since the early 1990s, criminals have had more than enough time to perfect their repertoire of counterfeiting skills. The growing threat of ID card fraud means it has never been more important to take a serious look at your card issuance process. Choosing the right card, printer and issuance process is crucial, but you should also consider incorporating additional anti-counterfeit features into your company’s ID cards.

HID Global recommends that customers choose added security features for cards. Some of visual security features that can be added may be unique to both HID and the customer including custom-designed holographic materials, ultra violet inks, true metallic inks and micro text that can be embedded into cards during the manufacturing process. This means anti-counterfeit features cannot be replicated by a fraudster who has access to printer.

It’s easy to be complacent about the threat that counterfeit ID cards can pose to your organisation, but it’s a big business that is getting bigger and more sophisticated by the day. My advice having been in the industry for many years and witnessed a lot of ID card fraud is: keep your company one step ahead of ID fraudsters and protect yourself today for the future.